Gift Voucher FAQ's
CAN I ADD A PERSONAL MESSAGE?
If you would like to add a personalised message, please fill in the MESSSAGE ON VOUCHER box.
HOW DO I ADD/CHANGE A MESSAGE ONCE PAYMENT HAS BEEN MADE?
Once you have made payment, you will be sent an invoice via email. Please send an email to firstname.lastname@example.org quoting your invoice number and message within 24 hours of purchase.
HOW LONG FOR DELIVERY?
A £2 postage fee will automatically be added upon purchase. Estimated delivery is 3-5 working days with The Royal Mail
I WANT TO PURCHASE A DIFFERENT AMOUNT. HOW DO I DO SO?
If the amount you require is not listed, please contact email@example.com
I HAVE PURCHASED THE WRONG AMOUNT. HOW DO I CHANGE THIS?
Unfortunately we will have to issue a refund. You will then need to restart this process.